Refund Policy

This policy covers how trials, billing, and cancellations work for UhuruSpace subscription plans.

1. Trial period

Every new business starts on a Trial plan, so you can evaluate UhuruSpace before choosing a paid plan. No charge applies during the trial.

2. Subscription fees

Starter, Growth, and Scale plans are billed on the cycle agreed when you sign up or change plans. Fees cover the billing period in advance.

3. No refunds

Fees already paid for a billing period are non-refundable — including if you cancel, downgrade, or stop using the Service partway through that period.

4. Cancelling or downgrading

You can cancel or downgrade your plan at any time by contacting support@uhuruspace.com. The change takes effect at the end of your current billing period — you keep full access to your current plan until then, and no further charges apply afterward.

5. Billing errors

If you believe you were charged in error — for example, a duplicate charge — contact us and we'll investigate and correct it, including a refund where one is due.

6. Contact us

For billing questions or to cancel your plan, reach us at support@uhuruspace.com.